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800-747-2821

How to Order

For information about how to send in or have your equipment picked up, click here

YOU MAY CALL, EMAIL, ORDER DIRECT FROM OUR WEBSITE, OR FAX YOUR ORDER.

PHONE:

800-747-2821


LOCAL:
714-938-1300

FAX:
714-938-0899

EMAIL:

ADDRESS:
A-VAC INDUSTRIES, INC.
1845 S. Lewis STREET
ANAHEIM, CA 92805

OPERATING HOURS:
7:00-4:30 PM PACIFIC STANDARD TIME, MONDAY - FRIDAY

SHIPPING:
ORDERS WILL BE SHIPPED UPS PREPAY AND ADD, UNLESS YOU REQUEST OTHERWISE. WE CAN SHIP COLLECT ON YOUR ACCOUNT WITH UPS OR FED-EXPRESS. HEAVY ITEMS WILL SHIP USING YOUR PREFERRED CARRIER OR OURS, AERONET WORLDWIDE. WE CAN PROVIDE SHIPPING WEIGHT AND DIMENSIONS FOR YOUR SHIPMENT.

ALL SHIPMENTS WILL BE CHARGED A HANDLING FEE OF $7.50

All in stock items are shipped F.O.B. Anaheim, Ca. While every effort shall be made to meet delivery estimates, A-VAC shall not be liable for losses resul ting from unforeseen shipping delays.

PRICING:
A-VAC MAKES EVERY EFFORT TO MAINTAIN PRICES AS LONG AS POSSIBLE, BUT UNAVOIDABLE ADJUSTMENTS MAY BE MADE WITHOUT NOTICE. PRICES DO NOT INCLUDE TAX OR SHIPPING.

PAYMENT OPTIONS:
CREDIT CARD
WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS.
NET 30 DAY TERMS:
IF YOU WOULD LIKE TO BE SET UP ON NET 30 DAY PAYMENT TERMS,PLEASE SEND US YOUR BANK INFORMATION AND THREE CREDIT REFERENCES ALONG WITH YOUR PURCHASE ORDER EMAIL TO: sales@avac.com OR FAX TO 714-938-0899. IT NORMALLY TAKES THREE TO FOUR DAYS TO SET UP CREDIT.

UNIVERSITIES:
ALL UNIVERSITIES ARE AUTOMATICALLY SET UP ON NET 30 DAY TERMS

COD:
IN SOME INSTANCES COD PAYMENT IS AVAILABLE

INTERNATIONAL ORDERS:
PAYMENT TERMS ARE WIRE TRANSFER OR CREDIT CARD UPON PLACEMENT OF ORDER. ALL WIRE TRANSFERS WILL BE CHARGED A FEE OF $30.00

MINIMUM ORDER:
$50.00

RETURNS/ CANCELLATIONS:
ALL ITEMS RETURNED TO A-VAC INDUSTRIES REQUIRE A RETURNED GOODS AUTHORIZATION NUMBER (RGA). ITEMS RETURNED FOR ANY REASON OTHER THAN REPAIR ,SERVICE, OR WARRANTY ADJUSTMENT SHALL BE SUBJECT TO A RESTOCKING CHARGE. CANCELLATION OF ALL STOCKED ITEM ORDERS SHALL BE HONORED UNTIL THE ORDER IS SHIPPED. AFTER THAT PERIOD, RESTOCKING CHARGES WILL BE CHARGED.

For our complete return policy, please see Term and Conditions of Sale below.

GOVERNING LAW:
ALL TRANSACTIONS CONDUCTED BY A--VAC INDUSTRIES SHALL BE GOVERNED BY THE LAWS IN EFFECT IN THE STATE OF CALIFORNIA.

TERM AND CONDITIONS OF SALE:

Every offer to sell, acceptance of offer to purchase, confirmation of sales agreement and sale by A-VAC INDUSTRIES, INC.  (“A-VAC INDUSTRIES, INC.”) is conditioned on assent by the Customer to these standard terms of sale which may not be varied or waived except by written agreement signed by an officer of A-VAC INDUSTRIES, INC..

Price and Delivery

Price and delivery terms are FOB the location indicated on the quotation, and do not include sales, use or other taxes. Errors in prices, delivery dates, brochures, catalogues, quotations, or other of A-VAC INDUSTRIES, INC.’s publications are subject to change without notice and are not binding on A-VAC INDUSTRIES, INC.. Prices for goods sold by A-VAC INDUSTRIES, INC. shall be those in effect at time of order and are subject to change without notice, except when the offer has a specified term (typically 60 days). Offers or orders may be withdrawn or rejected by A-VAC INDUSTRIES, INC. at A-VAC INDUSTRIES, INC.’s discretion. A sale of products (or services) shall only be effective and enforceable against A-VAC INDUSTRIES, INC. when Customer’s purchase order is accepted in writing by a duly authorized agent or officer of A-VAC INDUSTRIES, INC. or if the order is not accepted in writing, when the product is delivered (or the services performed). A-VAC INDUSTRIES, INC. may, at its option, make partial shipment and invoice for same.

Payment/Security

Unless credit is expressly granted in writing, payment is due and payable upon delivery (COD). If credit terms are requested, orders will not be processed until credit has been approved. If credit has been granted, payment terms are net 30 days from date of invoice. For compliance to organizations with standard terms of net 45 days or net 60 days, a 1% or 2% surcharge, respectively, may be applied to the pricing of all products purchased. Special payment terms that appear on the quotation may also apply, including prepayments or down payments. A-VAC INDUSTRIES, INC. shall be entitled to charge interest on any amounts not timely paid by or on behalf of Customer at the maximum rate permitted by law, not to exceed 1.5% per month. If the Seller is required to engage the services of a collection agency or an attorney, the Purchaser agrees to reimburse the seller for any reasonable amounts expended in order to collect the unpaid balance. Whenever A-VAC INDUSTRIES, INC. reasonably deems itself insecure, A-VAC INDUSTRIES, INC. reserves the right to cancel any outstanding orders and may withhold or revoke any extension of credit, enforce its security interest created hereby in any goods (and proceeds therefrom) sold by A-VAC INDUSTRIES, INC. to Customer, and take any other reasonable steps to secure itself. Customer shall take all precautions, including obtaining adequate insurance, reasonably necessary to protect goods in which A-VAC INDUSTRIES, INC. has a security interest, until full payment therefore by Customer.

Order Cancellation

Orders may only be cancelled upon written notice to A-VAC INDUSTRIES, INC.. Any cancelled order and any wrongful nonacceptance of goods is subject to a cancellation fee as follows:

  • Minimum 15% cancellation fee will be applied
  • Additional cancellation fees may apply depending on the amount of work completed at time of cancellation.
  • Cancellation fees may include the costs to cover re-stocking of non-standard items, cost of non-returnable materials, repackaging costs, or cost of design labor.

Technical Information

All technical documents and information (other than general catalogues and brochures) furnished to Customer by A-VAC INDUSTRIES, INC. shall remain property of A-VAC INDUSTRIES, INC., and may not be duplicated or disclosed by Customer. Technical documents furnished to Customer by A-VAC INDUSTRIES, INC. in connection with a possible order placement shall be promptly returned to A-VAC INDUSTRIES, INC. if no order is placed.

Warranty - Service

A-VAC INDUSTRIES, INC. warrants to the original Customer that all new and unused goods furnished by Seller shall be free from defect in workmanship and material at the time and place of delivery by A-VAC INDUSTRIES, INC.. Except as stated below, A-VAC INDUSTRIES, INC. will honor claims in the event of failure of goods (other than expendable and consumable parts) as a result of such a defect provided that claim is made to A-VAC INDUSTRIES, INC. in writing within twelve months from the date of delivery. A-VAC INDUSTRIES, INC. DISCLAIMS all other express warranties and all implied warranties, including implied warranties of MERCHANTABILITY and FITNESS FOR PARTICULAR PURPOSES. In case of A-VAC INDUSTRIES, INC.’s breach of warranty or any other duty with respect to the quality of any goods, the exclusive remedies therefore are, at A-VAC INDUSTRIES, INC.’s option, (1) repair, (2) replacement or (3) in appropriate cases, payment of or credit for the purchase price (less reasonable depreciation) on authorized return of the goods. Any such claim against A-VAC INDUSTRIES, INC. must be made in writing and promptly pursued within the warranty period. A-VAC INDUSTRIES, INC. DISCLAIMS damages due to normal wear, failure to follow A-VAC INDUSTRIES, INC.’s recommended maintenance intervals, incorrect maintenance, disregard of operating instructions, inappropriate working conditions, improper materials, chemical or electrical influences, faulty installation or other causes beyond the control of A-VAC INDUSTRIES, INC.. Modifications or repairs made by the Customer without A-VAC INDUSTRIES, INC.’s written consent render this warranty inoperable. Customer is required to inspect delivered goods promptly upon receipt and provide A-VAC INDUSTRIES, INC. with written notice of defects within 10 days of Customer’s discovery in connection with such inspection. A-VAC INDUSTRIES, INC. products must be returned to A-VAC INDUSTRIES, INC. for warranty and other servicing, and the customer will be responsible for all shipping, insurance and other costs in connection with sending the goods to and from A-VAC INDUSTRIES, INC..

Force Majeure

A-VAC INDUSTRIES, INC. and Customer assume the non-occurrence of the following contingencies which, without limitation, might render A-VAC INDUSTRIES, INC.’s performance impracticable: strike, riots, fires, war, late or non-delivery by A-VAC INDUSTRIES, INC.’s suppliers, assertion by third parties of infringement claims, and all other contingencies beyond A-VAC INDUSTRIES, INC.’s reasonable control.

No Consequential Damages

Under no circumstances whatsoever shall Seller be liable for any consequential damages, whether based on lost goodwill, lost resale profits, work stoppage, impairment of other goods or otherwise and whether arising out of breach of any express or implied warranty, breach of contract, negligence or otherwise, except only in the case of personal injury where applicable law requires such liability.

Governing Law

California state law shall governs all transactions to which these terms of sale apply.

Proud Member of American Vacuum Society (AVS), Society of Vacuum Coaters (SVC), Association of Vacuum Equipment Manufacturers (AVEM)

Web Specials & Prices subject to change without notice. A-VAC Industries makes no warranty, representation, or guarantee regarding implied fitness for application or the suitability of its products for any particular purpose, nor does A-VAC assume any liability whatsoever arising out of the application or use of any product.

Copyright © 2000-2017 Avac.com. All Rights Reserved.
A-Vac Industries - 1845 S. Lewis St.
Anaheim, CA 92805

Proud Member of American Vacuum Society (AVS), Society of Vacuum Coaters (SVC), Association of Vacuum Equipment Manufacturers (AVEM)